Chris Voss is the former FBI lead international kidnapping negotiator and author of Never Split the Difference, the modern textbook on high-stakes negotiation. His work on tactical empathy, mirroring, and labelling has reshaped how everyone from sales professionals to senior executives approaches difficult conversations. For Roadman listeners, his frameworks transfer directly to the negotiations cyclists face day-to-day — with sponsors, with employers about training time, with family about race weekends, and with their own internal voice when training gets hard.
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Where Voss lands on the questions people ask most.